We're here to help.

Your Social Security number is needed to verify your identity.

This should link to a formal security policy?

All customer deposits under ProLifeFintech and Regent Bank would be combined for a total insurance amount of $250,000.

No, ProLifeFintech will NEVER sell our customers’ personal information.

Yes, you can use our Bill Pay, Transfer, and ‘Pay a Person’ features.

Yes, it’s easy! Just log into the ProLifeFintech app or online banking, tap or click Pay/Transfer, then Pay a Person.

You can schedule recurring bills be paid automatically. Set it up in the mobile app or online banking under Pay & Transfer.

Yes, we are fully Basel III compliant. We adhere to all the capital adequacy, liquidity, and leverage ratio requirements set forth under Basel III regulations. Our risk management practices are aligned with the standards to ensure we maintain a strong capital base and liquidity buffer, in addition to managing credit, market, and operational risks effectively. We continuously monitor and assess our compliance with these regulations to ensure that we meet or exceed the required thresholds.

ProLifeFintech is powered by Regent Bank. This means that Regent Bank is the bank of record, or financial institution who holds and insures the deposit accounts. ProLifeFintech is able to offer banking products and services through its sponsor bank (or bank of record) partner.

No

No, not at this time.

All ProLifeFintech accounts are insured by pass-through FDIC deposit insurance, up to $250,000, as ProLifeFintech’s banking services are provided by Regent Bank, Member FDIC.

Fintechs are currently not as regulated as banks are, but from a compliance standpoint our approach is to meet the more stringent banking industry standards. Regent Bank, our charter bank, is fully compliant.

From the mobile app or online banking, choose “Manage Card” in the “More” menu.

On the mobile app or online banking, choose “Manage Cards” in the “More” menu.

First, lock your card from online banking or your mobile app (see next question for how to). Then, call to report LOST or STOLEN cards call: 844-920-1900 during business hours. A Customer Support representative will assist you with blocking your card and preventing further charges from being applied to your account.

You can use your debit card worldwide – anywhere Mastercard is accepted. When traveling internationally, simply switch on ‘Foreign Transactions’ in the Manage Card section in your mobile app or online banking account.

After you complete the steps to activate your card, please wait one hour before using the card and adding to your mobile wallet.

Once you open your account, your debit card will arrive in the mail within 5-7 business days. When you receive your card, you will set your PIN when you activate your card in the mobile app or online banking.

ProLifeFintech will not charge any fees for the first 10 ATM transaction each month. However, the ATM owner may charge in a fee. In that case, ProLifeFintech will credit your account to reimburse you for that fee.

The app is available for both iOS and Android. Click on the links below to install the app today. App Store CLICK HERE Google Play CLICK HERE

When your account is approved, you will be prompted to enroll in online banking and guided through the process step by step. If there are any questions regarding this process, please contact us 844-920-1900.

Whether you’re planning for a road trip next summer or just building up your emergency fund, our Goals feature will help you get there. Create personal goals within ProLifeFintech Online Banking or in the mobile app. It’s easy to save, too—simply transfer money right into the goal of your choice, set up automatic transfers, or transfer money from your checking account to savings whenever you’d like. You can even personalize your goals with your own pictures for motivation.

You don’t need a smartphone to use our services—you can access online banking through a web browser. But if you’d like the convenience of our mobile app, you’ll need a smartphone.

• Deposit a check on the ProLifeFintech mobile app
• Make an external transfer (from another bank)
• Direct deposit from your employer right into your account

Cash can be obtained from virtually any ATM worldwide, or at a merchant that allows cash-back transactions using your ProLifeFintech Mastercard® debit card.

You can find your routing number in your online banking or mobile banking. From your dashboard, select the account preview to open the account details screen. Select the ‘eye’ icon to make your full account number visible. If you have trouble locating your account number, you can contact us at 844-920-1900.

You can find your account number in your online banking or mobile banking. From your dashboard, select the account preview to open the account details screen. Select the ‘ eye’  icon to make your full account number visible. If you have trouble locating your account number, you can contact us at 844-920-1900.

We do not offer home equity lines of credit. Our primary focus is on providing checking and savings account products. However, as we continue to grow and expand our offerings, we will certainly consider adding home equity lines of credit in the future.

We do not offer home mortgages. Our primary focus is on providing checking and savings account products. However, as we continue to grow and expand our offerings, we will certainly consider adding home mortgage options in the future.

We do not offer personal loans. Our primary focus is on providing checking and savings account products. However, as we continue to grow and expand our offerings, we will certainly consider adding personal loan options in the futures we look to expand our product offering, this will be considered.

No, there is no minimum balance required to open a ProLifeFintech Checking account.

Our Customer Support team is ready to help you from 8 a.m. to 8 p.m. ET, Monday through Friday, excluding Federal Holidays. Call us at (844) 920-1900.

Deposits in ProLifeFintech accounts are not backed by gold. However, they are insured by pass-through FDIC deposit insurance, up to $250,000, as ProLifeFintech’s banking services are provided by Regent Bank, Member FDIC. ProLifeFintech does not offer any gold-backed products or services.